}

Monday - Friday

8:00 am – 4:30 pm

emergency calls after hours

9034 N 23rd Ave, Suite #4

Phoenix, Arizona 85021

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Our Staff

Meet Our Team

At VASService, our people are our greatest asset. Our team of experienced professionals—ranging from sales experts and technical support specialists to dedicated office staff—works collaboratively to advance veterinary anesthesia care.

We are passionate about innovation, excellence, and providing the personalized service you deserve.

Every member of our team is committed to supporting your practice, ensuring that you have the expertise and resources to deliver outstanding patient care. Explore the profiles on this page to get to know the people behind VASService, and discover how their skills and dedication make a real difference in veterinary health.

  • All
  • Sales
  • Service
  • Support
Daniel Obaya
Service Technician
Andrew Gottfried
Inside Sales Representative
Shannon Shoener
Client Service Representative
Karen Montes
Service Technician
Jacob “Cody” Wells
Service Technician
Joshua Whiteman
Service Technician
Jaimie Herrell-Runner
Office Manager
Justin Pool
Service Technician
Cody Steele
Service Technician
Kathleen McAndrew
Partner
Samantha McAndrew
Client Services
Jayson Pipes
TX/OK Territory Manager
Carrie Junge
Sales Manager
Amy Aterjonescu
Director of Operations
Nathan Corley
Service Manager
Richard McAndrew
Managing Partner

    CAN’T FIND A SPECIFIC TECHNICIAN?
    Refer to your territory below to find your current technician!

    G

    Main Office

    9034 N 23rd Ave, Suite #4
    Phoenix, Arizona 85021

    CALL US

    Office:   800-498-5575
    Support:   800-498-5575  x.105

    }

    Hours (EST)

    Monday
    8:00 - 4:30 PM
    Tuesday
    8:00 - 4:30 PM
    Wednesday
    8:00 - 4:30 PM
    Thursday
    8:00 - 4:30 PM
    Friday
    8:00 - 4:30 PM

    Follow Us

    Sales

    Our Sales Team is dedicated to understanding your unique needs and matching you with the perfect solutions. With deep industry expertise and a commitment to personalized service, they guide you through every step of the purchase process. Let our experts help you make informed decisions that enhance your practice.

    Andrew Gottfried
    Inside Sales Representative
    Jayson Pipes
    TX/OK Territory Manager
    Carrie Junge
    Sales Manager
    Richard McAndrew
    Managing Partner

    Support

    Our Support Team is here to ensure that you get the most out of your products. They provide prompt technical assistance, troubleshooting, and expert advice to keep your operations running smoothly. Trust our knowledgeable team to resolve issues quickly and keep your practice functioning at peak efficiency.

    Shannon Shoener
    Client Service Representative
    Jaimie Herrell-Runner
    Office Manager
    Kathleen McAndrew
    Partner
    Samantha McAndrew
    Client Services
    Amy Aterjonescu
    Director of Operations
    Richard McAndrew
    Managing Partner

    Service

    Our Service Team focuses on the installation, maintenance, and repair of your equipment. With a strong emphasis on quality and reliability, they ensure that your systems operate at their best. From routine servicing to urgent repairs, our team is committed to minimizing downtime and supporting your patient care.

    Daniel Obaya
    Service Technician
    TERRITORY:
    San Antonio, Austin, Corpus Christi, South Valley and West Texas
    Karen Montes
    Service Technician
    TERRITORY:
    California and Nevada
    Jacob “Cody” Wells
    Service Technician
    TERRITORY:
    Houston and Louisiana
    Joshua Whiteman
    Service Technician
    TERRITORY:
    Utah, Idaho, Montana, Wyoming, and Colorado
    Justin Pool
    Service Technician
    TERRITORY:
    Southern California
    Cody Steele
    Service Technician
    TERRITORY:
    Arizona, Nevada, Albuquerque, and El Paso
    Nathan Corley
    Service Manager
    TERRITORY:
    Phoenix, Arizona
    Richard McAndrew
    Managing Partner
    TERRITORY:
    California

    services map

    VASService Territories

    At VASS, we are proud to provide veterinary hospitals and clinics across the Western United States with exceptional products and services. Our current service areas include:

    Texas, California, Idaho, Arizona, Utah, Nevada, Montana, Oklahoma, Wyoming, Washington, Colorado, New Mexico, Oregon, and Louisiana.

    Always Growing

    We are continuously expanding our reach to support more veterinary professionals. If your state isn't listed yet, don't hesitate to reach out. We’d love to discuss how we can assist you or keep you updated on our future expansion plans.

    Have questions or need assistance? Contact us today, and let us help you provide the best in veterinary care.

    latest news

    Explore the latest updates from VASS, including new product launches, upcoming events, industry insights, and more. Stay informed and ahead in veterinary care with our news and announcements.

    Stay Updated with the Latest
    in Veterinary Anesthesia

    At Veterinary Anesthesia Support & Service (VASS), we’re committed to keeping you informed about the latest industry developments, safety standards, and expert insights. Our News & Updates section is your go-to source for important announcements, technological advancements, and everything you need to stay ahead in veterinary anesthesia care.

    OUR LATEST

    latest products

    Explore the latest products designed to elevate your practice.

    Christina Trujillo, Senior Project Manager - Gulf Coast Veterinary Specialists

    With 15 years of experience in the veterinary field, I’ve had the pleasure of working with Jayson at several practices in Houston, and I can confidently say his professionalism and commitment to quality are unmatched. He expresses the value in the work he does and educates and instructs clinical staff and management on best practices and usage.

    I am very happy with our VASS team!

    Sarah Martinez, Veterinary Technician, Lakeside Veterinary Clinic

    "The team at VASService provided comprehensive training for our staff, ensuring we operate our anesthesia machines with confidence. Their expertise and dedication to veterinary safety are truly commendable."

    Dr. Michael Lee, DVM, Oakwood Pet Care Center

    "Switching to VASService for our anesthesia equipment needs was the best decision we've made. Their prompt maintenance services and high-quality products have significantly improved our surgical outcomes."

    Enhance Your Clinic's Anesthesia Safety Today

    Join numerous satisfied veterinary professionals who trust VASService for reliable equipment and unparalleled support.

    Call Now for a Free Consultation

    Preferred Partners

    At VASService, we pride ourselves on offering products from the most trusted and respected brands in veterinary care. Each brand we partner with is selected for its commitment to innovation, quality, and reliability, ensuring you have the best tools to care for your patients.

    Our Trusted Partners!

    10% Off Your First Equipment Service

    We’re excited to have you join the VASS family!

    As a thank you, take 10% off your first service or repair appointment.
    Just drop your name and email, and we’ll send your coupon code right away.

    You’re in! Check your email for your exclusive discount code. We can’t wait to help you keep your equipment running smoothly.

    Thanks for Being Part of the VASS Community

    We appreciate your trust in our service and want to make sure you never miss out on exclusive offers, tips, and tools.

    Sign up to stay in the loop.

    You’re on the list! We’ll keep you updated with exclusive deals and useful tips to support your veterinary practice.

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