}

Monday - Friday

8:00 am – 4:30 pm

emergency calls after hours

9034 N 23rd Ave, Suite #4

Phoenix, Arizona 85021

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Providing Expertise in the Veterinary Field.

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To Advance the Health & Safety of the Veterinary Anesthesia Patient

MAIN OFFICE

9034 N 23rd Ave, Suite #4
Phoenix, Arizona 85021

CALL US:

Office: 800-498-5575
Tech Support: 800-498-5575 Ext 105

Veterinary Anesthesia Support & Service (VASS):

Terms of Service

Terms of Service

Effective Date: March, 15, 2025

Welcome to Veterinary Anesthesia Support & Service (“VASS,” “we,” “our,” or “us”). By accessing or using our website (www.vasservice.com) and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or services.

1. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Provided

VASS provides veterinary anesthesia equipment maintenance, repair, sales, training, and support. Our services include but are not limited to:

  • Preventative maintenance and inspections
  • Equipment repair and troubleshooting
  • Sales of new and refurbished veterinary anesthesia equipment
  • Training and educational resources
  • Consultation services

All services are subject to availability and may require scheduling in advance.

3. Use of the Website

  • You agree to use our website only for lawful purposes.
  • You shall not engage in any activity that interferes with or disrupts our website’s functionality.
  • Unauthorized use of this website may give rise to legal action.

4. Orders and Payments

  • All service requests and equipment purchases must be made through official VASS channels.
  • Pricing is subject to change without notice.
  • Payments must be completed before services are rendered unless otherwise agreed upon.
  • We accept various payment methods, which will be specified at checkout or during service agreements.

5. Cancellations & Refunds

  • Service appointments must be canceled at least 48 hours in advance to avoid cancellation fees.
  • Refunds for equipment purchases are subject to our return policy, available upon request.
  • Deposits for scheduled services may be non-refundable unless otherwise specified.

6. Warranty & Liability

  • VASS provides warranties on certain products and services as outlined in service agreements or purchase documentation.
  • We are not responsible for damages caused by misuse, improper maintenance, or unauthorized repairs performed by third parties.
  • Our liability is limited to the cost of services rendered. We do not accept liability for indirect, incidental, or consequential damages.

7. Intellectual Property

  • All content on our website, including text, images, logos, and videos, is owned by or licensed to VASS and protected under copyright laws.
  • You may not reproduce, distribute, or use our content without explicit permission.

 

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your data. By using our services, you consent to our data practices.

9. Changes to Terms

VASS reserves the right to modify these Terms of Service at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised terms.

10. Governing Law & Dispute Resolution

  • These Terms of Service are governed by the laws of the State of Arizona.
  • Any disputes shall be resolved through arbitration or the appropriate courts within our jurisdiction.

11. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

📞 Phone: 800-498-5575
📧 Email: info@vasservice.com
📍 Address: 9034 N 23rd Ave, Suite #4
Phoenix, Arizona 85021

Thank you for choosing VASS. We look forward to serving your veterinary anesthesia needs!

Why Choose VASS?

✔   Certified & Experienced Technicians – Specializing in veterinary anesthesia services.

   Flexible Service Options – On-site and mail-in repairs to minimize downtime.

   Commitment to Safety & Compliance – Helping you meet ACVAA standards with every service.

   Fast, Reliable Customer Support – Your trusted partner in anesthesia equipment care.

Veterinary Anesthesia Support & Service

Ensuring the safety and efficiency of your
veterinary anesthesia and dental equipment
with expert service and support.

Preferred Partners

At VASService, we pride ourselves on offering products from the most trusted and respected brands in veterinary care. Each brand we partner with is selected for its commitment to innovation, quality, and reliability, ensuring you have the best tools to care for your patients.

Our Trusted Partners!

Christina Trujillo, Senior Project Manager - Gulf Coast Veterinary Specialists

With 15 years of experience in the veterinary field, I’ve had the pleasure of working with Jayson at several practices in Houston, and I can confidently say his professionalism and commitment to quality are unmatched. He expresses the value in the work he does and educates and instructs clinical staff and management on best practices and usage.

I am very happy with our VASS team!

Sarah Martinez, Veterinary Technician, Lakeside Veterinary Clinic

"The team at VASService provided comprehensive training for our staff, ensuring we operate our anesthesia machines with confidence. Their expertise and dedication to veterinary safety are truly commendable."

Dr. Michael Lee, DVM, Oakwood Pet Care Center

"Switching to VASService for our anesthesia equipment needs was the best decision we've made. Their prompt maintenance services and high-quality products have significantly improved our surgical outcomes."

Enhance Your Clinic's Anesthesia Safety Today

Join numerous satisfied veterinary professionals who trust VASService for reliable equipment and unparalleled support.

Call Now for a Free Consultation

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Questions? Need advice? Our team is here to help!
Whether you're looking for guidance on a product or have a service inquiry, we're just a message away.

At VASService, we value every opportunity to connect with our clients. Whether you’re exploring equipment options, have a question about our services, or simply want to learn more about how we can support your practice, we’re eager to assist. Reach out today, and let’s start a conversation.

MAIN OFFICE

9034 N 23rd Ave, Suite #4
Phoenix, Arizona 85021

REMITTANCE ADDRESS

P. O BOX 81316
Phoenix, Arizona 85069

CALL US

Office: 800-498-5575
Tech Support: 800-498-5575 Ext 105

 

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HOURS

Monday
8:00 - 4:30 PM EST
Tuesday
8:00 - 4:30 PM EST
Wednesday
8:00 - 4:30 PM EST
Thursday
8:00 - 4:30 PM EST
Friday
8:00 - 4:30 PM EST
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Contact Us (General Inquiries)

For general questions, partnership opportunities,
or other inquiries.

How would you like us to respond?

15 + 14 =

Your privacy is important to us. We’ll never share your information or send spam
—just helpful updates and answers to your inquiries.

Sales Inquiry

Have questions about our products or need a quote?
Our sales team is ready to help.

6 + 14 =

Your privacy is important to us. We’ll never share your information or send spam
—just helpful updates and answers to your inquiries.

Service Requests

For maintenance, repairs, or technical support,
our service experts are here to assist you.

11 + 14 =

Your privacy is important to us. We’ll never share your information or send spam
—just helpful updates and answers to your inquiries.

Share Your Feedback

We value your experience
—let us know how we’re doing and how we can improve.

Rate Your Experience

Would You Like This to Be Public?

6 + 10 =

Your privacy is important to us. We’ll never share your information or send spam
—just helpful updates and answers to your inquiries.

Contact UsC
Sales InquiryC
Service RequestC
Share FeedbackC

Contact Us (General Inquiries)

For general questions, partnership opportunities,
or other inquiries.

How would you like us to respond?

7 + 7 =

Your privacy is important to us. We’ll never share your information or send spam
—just helpful updates and answers to your inquiries.

Sales Inquiry

Have questions about our products or need a quote?
Our sales team is ready to help.

2 + 15 =

Your privacy is important to us. We’ll never share your information or send spam
—just helpful updates and answers to your inquiries.

Service Requests

For maintenance, repairs, or technical support,
our service experts are here to assist you.

13 + 2 =

Your privacy is important to us. We’ll never share your information or send spam
—just helpful updates and answers to your inquiries.

Share Your Feedback

We value your experience
—let us know how we’re doing and how we can improve.

Rate Your Experience

Would You Like This to Be Public?

5 + 12 =

Your privacy is important to us. We’ll never share your information or send spam
—just helpful updates and answers to your inquiries.

10% Off Your First Equipment Service

We’re excited to have you join the VASS family!

As a thank you, take 10% off your first service or repair appointment.
Just drop your name and email, and we’ll send your coupon code right away.

You’re in! Check your email for your exclusive discount code. We can’t wait to help you keep your equipment running smoothly.

Thanks for Being Part of the VASS Community

We appreciate your trust in our service and want to make sure you never miss out on exclusive offers, tips, and tools.

Sign up to stay in the loop.

You’re on the list! We’ll keep you updated with exclusive deals and useful tips to support your veterinary practice.

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